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In recent years organisation restructuring has impacted even Singapore, creating a sense of unease and uncertainty among employees. As the job market becomes increasingly volatile, it is now imperative for businesses to prioritize a culture of continuous feedback.
The need is for a more empathetic and responsive approach to employee relations While companies may be compelled to make difficult decisions to remain viable, it is essential to recognize the human cost of these actions. Layoffs can have a devastating impact on individuals and their families, leading to financial hardship, stress, and a loss of confidence.
Key Points to Consider
Importance of Empathy: In a time of economic uncertainty, it's crucial for companies to demonstrate empathy and understanding towards their employees. Recognizing the emotional toll that job losses can have is essential for sustaining trust
Role of Leadership: Leaders should set the tone by demonstrating empathy and transparency. Effective leadership is crucial for maintaining a positive and inclusive workplace.
Providing support: As part of workforce strategy, companies should provide requisite enablement and support for displaced employees
Role of Technology: With technology gathering, analyzing employee feedback can be done fast and intelligently to gain valuable actionable insights
Benefits of Continuous Employee Listening
Companies can gain valuable insights into the factors that contribute to employee satisfaction and engagement. This information can be used to identify areas for improvement and to mitigate the negative impact of restructuring or layoffs. By prioritizing ongoing employee feedback, especially with the ones who remain on board to protect them from shock and insecurity
Continuous real-time feedback can also help companies to identify potential issues before they escalate. By monitoring employee sentiment and identifying early warning signs of dissatisfaction, companies can take corrective action to prevent turnover and maintain a positive work environment.
In a multicultural and plural society like Singapore, it is essential to ensure that employee feedback is inclusive and representative of the diverse workforce. By creating safe, accessible and seamless experience feedback channels for employees to share their experiences, companies can foster a sense of belonging and promote a more equitable workplace.
The upcoming Workplace Fairness Legislation (WFL) in Singapore underscores the importance of creating a fair and equitable workplace. As the job market continues to evolve, by prioritizing ongoing employee listening companies can demonstrate their commitment to enabling workplace fairness.
Advanced feedback analytics platforms powered by next-generation technologies, that can reside on the cross-channel feedback system of an organization, empower employees and candidates to share their experiences and feedback, at their convenience, in the process providing continuous real-time insights and revealing perception gaps.
Discover FayrEdge EXP360 suite to reimagine employee listening.